How to Order

  1. Visit the OUR ORTHOTICS page to determine which type(s) of orthotics are most suitable for you.
  2. If you need assistance making your selection, please contact us at  
  3. After placing your order, complete the USA Orthotics CUSTOMER INFORMATION FORM as thoroughly and accurately as possible. This will help us fabricate your orthotic to best suit your specific needs.
  4. Once we receive your order, we will send you a Foot Impression Kit. Step-by-step instructions on to take an impression of your foot will be included in the package. You can also find instructions and photos on our website.
  5. For the best possible fit, we also recommend that you scan the insole of your shoe and email it to us at Be sure to include your name, address, and order number in the email. If you do not have access to a scanner, carefully trace the insole of your shoe and mail it to us with your foot impression.
  6. Mail your Foot Impression Kit back to us using the pre-paid shipping label.
  7. We may contact you if we need additional information to customize your orthotics.
  8. You will receive your custom-made orthotics within ten business days of the date we receive your foot impression.
  9. Enjoy the comfort and relief from your new USA Orthotics!
  10. Recommend USA Orthotics to your friends, family, teammates, and co-workers!


Free shipping and delivery on all orthotics!