Because all of our orthotics are custom-made, we are unfortunately unable to provide refunds. If you are unsatisfied with your orthotics for any reason, please contact us as soon as possible. We may be able to make a simple adjustment to alleviate the issue.  All of our products come with the following guarantees:

  • Free adjustments within 90 days of the original date of purchase
  • Two (2) year warranty on breaks and cracks in your orthotics (limited to normal wear and tear)
  • Top cover replacement at a nominal charge for the life of the orthotics
  • Free replacement of orthotics due to a manufacturer’s defect within one (1) year of the original date of purchase

Free shipping and delivery on all orthotics!